![]() ![]() If you are unable to resolve your Sync issue using the resources above, please submit your Sync logs and open a case with our Product Support team who will help you troubleshoot the problem further. Mac packages cannot be converted to folders The only option is by changing color mode to dark or custom but this will change the background of the default Windows app.Youll see this pencil icon in the bottom-right corner of the page that might say 'Customize Chrome. Folders cannot be converted to Mac packages If Google Chrome doesnt open to the New Tab page, click the icon to the right of the right-most tab at the top of the Chrome window to open a blank new tab.To see the list of current problem files, go to the Box Sync icon in your system tray or menu bar and select the "Error Syncing File" option:Ĭheck the list below for the error notification you've received:ĭependency failed - check for other problem files If the icon is not there, try restarting Box Sync from the Start Menu or Spotlight Search.īox Sync provides detailed user notifications if a file cannot be synced.If the Box icon is gray (gray "b" on mac), make sure you are logged in to Box Sync.On Windows this is a blue Box, on Macs it is a black "b". back to blue instead of gray, just like the early versions of Chrome.Create BitmapDescriptor from resource: (For the grey png set transparent color to white. To apply the new extension, you may need to run nautilus -q command in terminal. ![]() And, Cinnamon needs to install folder-color-nemo instead. The Box icon appears in the system tray/menu bar to indicate that Box Sync is running and you are logged in. So one approach is to grab a marker png and modify for grey (externally), as in this snap (thats all the hues plus the special grey one on top). For Ubuntu MATE, also install the folder-color-caja package, so the command will be: sudo apt install folder-color folder-color-caja.If there are red icons, there was an error syncing that item.If there are yellow icons, Box Sync is scanning your folder tree and/or syncing your content.On Windows, if there are no icons, you may be logged out of Box Sync.In the color dialog, select the desired color using. To find a suitable value, open Microsoft Paint and click on the Edit color button. It is responsible for the window background color. See how to go to a Registry key with one click. Files and folders with blue check mark icons indicate successful syncing. To Change Window Background Color in Windows 10, Go to the following Registry key.It will be on a local native drive by default. If the Box Sync folder is not here, make sure you have Box Sync installed and that is it installed on a local native drive (not a network or external drive).The Box Sync folder appears in the favorites section.To help in troubleshooting, here's a quick example of a healthy Box Sync folder for reference: This guide contains common Box Sync issues and what to do if files are not syncing.
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